1. Your account
- You must be at least 18 years old to create an account.
- Give us accurate information and keep it up to date.
- Keep your sign-in details secure. Each person needs their own login; invite team members rather than sharing yours.
- You are responsible for everything done through your account. Tell us at support@takeova.ai straight away if you think someone has accessed it without permission.
2. The service
TAKEOVA uses AI to build and edit websites and gives you tools to run your business, including bookings, an online store, a CRM, an inbox, email and SMS campaigns, forms, courses and AI assistants. We improve TAKEOVA continually, so features may change, and features marked as beta are provided as they are.
You can build a site before creating an account. Those sites are temporary: they stay live for a limited time and are deleted unless you sign up and claim them.
3. Plans, trials and billing
- Paid plans are billed monthly or annually in advance, at the prices shown when you subscribe. Subscriptions renew automatically until you cancel.
- If your plan starts with a free trial, we take your card details at sign-up but do not charge you until the trial ends. Cancel before then and you will not be charged.
- Each plan includes allowances, such as AI site builds and lead scores. Usage beyond your allowance is charged at the rates shown in your dashboard and added to your next invoice.
- Prices exclude taxes unless stated. You are responsible for any taxes that apply.
- We may change our prices. We will give you at least 30 days' notice, and the new price applies from your next billing period.
- If a payment fails, we will retry it and let you know. If it still cannot be collected, we may pause your account until it is paid.
- You can cancel at any time. Cancellation takes effect at the end of your current billing period, and we do not refund partial periods, except where the law requires it.
4. Your content
You own the content you put into TAKEOVA and the sites you create with it. You give us permission to host, copy, display, adapt and process that content only as needed to run TAKEOVA for you — including sending it to our AI providers to generate results. This permission ends when you delete the content or your account, apart from copies kept in backups for a limited time or where the law requires us to keep them.
You confirm that you have the rights to everything you upload. If you ask us to rebuild a site from a link, it must be your site, or one you have permission to use.
5. AI-generated content
- AI output can contain mistakes, and it may look like content created for someone else. Review everything before you publish it.
- Some generated text and images are placeholders marked as sample content. Replace them with your own information before you rely on them.
- You are responsible for what your published site says, including prices, opening hours, qualifications and any other claims about your business.
- Stock photos come from Unsplash and Pexels and are covered by those providers' licences. To the extent we have any rights in AI-generated images and text created for you, you may use them for your business.
6. Acceptable use
You must not use TAKEOVA to:
- break any law, or publish, sell or promote anything illegal;
- send spam or messages to people who have not agreed to receive them;
- run phishing or scams, or impersonate another person or business;
- upload malware, or attempt to access accounts, systems or data you are not authorised to access;
- infringe anyone's copyright, trademarks or other rights;
- generate content that is hateful, harassing, violent, sexually explicit or deliberately misleading;
- overload, scrape, reverse engineer or interfere with TAKEOVA, or get around its usage limits;
- resell or white-label TAKEOVA without our written agreement.
We may remove content or suspend an account that breaks these rules.
7. Selling and messaging through TAKEOVA
When you sell products, take bookings or message customers through TAKEOVA, you are the business your customers deal with. You are responsible for:
- your products and services, your refund and cancellation policies, and meeting consumer protection laws;
- collecting and paying any taxes on your sales;
- keeping your own Stripe account in good standing. Payments to you are processed by Stripe under Stripe's terms;
- following anti-spam and privacy laws when you email or text your customers, including getting their consent and honouring unsubscribe requests;
- telling your customers how you handle their information, as described in our Privacy Policy.
8. Third-party services
TAKEOVA connects with services run by other companies, such as Stripe, domain registrars and email providers. Their own terms apply when you use them, and we are not responsible for their availability or for what they do.
9. Our intellectual property
TAKEOVA, including its software, design kits, templates and branding, belongs to us and our licensors. While your account is active, you may use our templates and design components to build and run your own sites on TAKEOVA. If you send us feedback or ideas, we may use them without any obligation to you.
10. Availability and support
We work hard to keep TAKEOVA running and your sites online, but we cannot promise the service will always be available or error-free. We may need to carry out maintenance, and we will try to give notice of planned downtime. For help, contact support@takeova.ai.
11. Suspension and termination
You can stop using TAKEOVA and cancel your subscription at any time. We may suspend or close your account if you seriously or repeatedly break these terms, do not pay, or put other users or TAKEOVA at risk. Where we reasonably can, we will warn you first and give you time to fix the problem.
When your account closes, your sites go offline. We will give you a reasonable opportunity to request a copy of your content before we delete it, unless we closed the account because of illegal activity.
12. Disclaimers and limitation of liability
Nothing in these terms removes rights you have under consumer protection laws that cannot be excluded, such as the guarantees in the Australian Consumer Law. Where those laws let us limit our liability, our liability for failing to meet a guarantee is limited to supplying the service again or paying the cost of having it supplied again.
Apart from those rights, and to the extent the law allows, TAKEOVA is provided "as is". We are not liable for indirect or consequential loss, including lost profits, revenue, data or business opportunities. Our total liability to you under these terms is limited to the fees you paid us in the 12 months before the claim arose.
13. Indemnity
If someone makes a claim against TAKEOVA because of your content, your business, or your breach of these terms, you agree to cover our reasonable losses and costs arising from that claim.
14. Changes to these terms
We may update these terms from time to time. If a change is significant, we will tell you by email or in your dashboard at least 14 days before it takes effect. If you keep using TAKEOVA after that, the new terms apply. If you do not agree, you can cancel before they take effect.
15. General
These terms, together with our Privacy Policy, are the whole agreement between you and TAKEOVA about the service. If any part is found unenforceable, the rest still applies. If we do not enforce a term straight away, we can still enforce it later. You may not transfer your account or these terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets. We will send notices to the email address on your account.
16. Contact us
Questions about these terms: legal@takeova.ai. General support: support@takeova.ai.